A bank in Binghamton, New York, had some flowers sent to a competitor who had recently moved into a new building. There was a mix up at the flower shop, and the card sent with the arrangement read, "With our deepest sympathy." The florist, who was greatly embarrassed, apologized. But he was even more embarrassed when he realized that the card intended for the bank was attached to a floral arrangement sent to a funeral home in honor of a deceased person. That card read, "Congratulations on your new location!"