Ming Kuang Chen, a delivery man from a Chinese restaurant in the Bronx was making a delivery one Friday evening to a thirty‑eight story apartment building. He took an express elevator to his customer’s apartment. That meant there were no stops, and no exit doors for the elevator, between the second and twenty‑first floors. At least, there were not supposed to be any stops.

Chen had made his delivery and was on his way down when suddenly the elevator halted just below the fourth floor. Suddenly he realized he was trapped with no means of escape. Anyone in this room who suffers from claustrophobia can appreciate his situation.

“He yelled and yelled for help, but no one heard him. He used the intercom, but no one responded. It was not until some workmen came to the building on Monday mornin…