Ten Commandments of Human Relations
- Speak to people. There is nothing as nice as a cheerful word of greeting.
- Smile at people. It takes seventy-two muscles to frown, only fourteen to smile.
- Call people by name. Music to anyone's ears is the sound of his/her own name.
- Be friendly and helpful.
- Be cordial. Speak and act as if everything you do is genuinely a pleasure, and if it isn't, learn to make it so.
- Be genuinely interested in people. You can like almost everybody if you try.
- Be generous with praise, cautious with criticism.
- Be considerate with the feelings of others. There are usually three sides to a controversy: yours, the other fellow's, and the right one.
- Be alert to serve. What counts most in life is what we do for others.
- Add to this a good sense of humor, a big dose of patience, and a dash of humility, and you will be rewarded manifold through life.
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