There are all kinds of theories about how to motivate people.

Los Angeles Dodgers pitcher Don Sutton hadn't won a game in eight weeks. A critical press was suggesting that he be dropped from the starting lineup. The future looked bleak, and Sutton felt terrible. Then, before a game, Dodgers manager Walter Alston tapped him on the shoulder. "I'd like to speak with you, Don," he said. Sutton prepared himself for the worst.

"Don," said Alston, "I know how the past couple of months have been for you. Everyone's wondering whether we can make it to the play-offs . . . You know there's a lot of pressure . . . I've had to make a decision." Sutton had visions of being taken off the mound. Then Alston continued. "If the Dodgers are going to win this year," he said, looking Sutton in the eye, "they…