Rules for crisis management:
- Hope for the best, bur prepare for the worst
- Look first, then act
- When you do act, act aggressively
- Seek help
- Delegate
- Don't get locked on a detail
- No matter how bad things get, be truthful
- When others lose their head don't lose yours
- Most "troubles" will resolve themselves
- Remember failure means progress
- Look for the silver lining.
ChristianGlobe Networks, Inc., Illustrations from ChristianGlobe, by Brett Blair