This is one of the top pieces of advice a leader can take to heart: If you receive a negative, anonymous note, ignore it! If they're not willing to sign their name, it's not worth reading, so don't take heed to it. Like the pastor who received an with nothing but the word "FOOL!" written on it. The next morning he got in church and said, "I've received many notes without signatures before but this is the first time I got one where someone forgot to write the note and just signed his name!"

Tell your congregation that this is your policy. And likewise, don't write or say anything that you won't sign your name to.