What is your AQ? Not your IQ, which is your so-called intelligence quotient, but your AQ, your Anger Quota? Everyone has an AQ. Everyone has a point, a threshold, whatever you call it. If the right buttons are hit, you will get angry and start to growl, and that's your AQ, your Anger Quota. Of course, you and the people sitting around you don't look like you could be angry. As far as you and I can tell, everyone here looks calm, relaxed, quiet, and composed.

But under that cool composure there's the capacity to show anger. In some of us that anger is right now close to 212 degrees Fahrenheit -- the boiling point. At any moment, someone could say just a word, do some little thing, and you would start growling or maybe even blow up like a volcano, spewing out venomous anger in all direction…