In May of 1997, a powerful tornado swept through parts of Texas, flattening buildings and overturning cars. Shoppers at the Albertson’s supermarket in Cedar Park, Texas, were in a state of panic. Then a commanding voice come over the intercom, the voice of Larry Fore, the manager of Albertson’s. This is what he said:

“Don’t leave the store or you will die . . . Your only chance of survival is to do exactly what I tell you.” Fore then directed the shoppers to enter the nearest meat locker. They did just as he said, and all the shoppers survived the tornado without incident. Why did Larry Fore speak to the shoppers with such authority? Because 18 years before, Fore had survived a more devastating tornado. He had been through the danger before, and he knew how to bring others through safely.…