... you") but three words that are dear to the hearts of computer users, "You've got mail!" In 1989, Edwards' wife Karen was working in customer service for a little-known outfit in Vienna, Virginia called Quantum Computer Services. Quantum had an online service ... husband's entire career had been in radio and TV. Edwards agreed to record four simple phrases on a run-of-the-mill cassette player. The phrases were "Welcome!"; "File's done"; "Goodbye"; and, of course, "You've got mail!". Quantum changed its name to ...
